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Do you accept purchase orders?

We are not able to process purchase orders with terms, but we can process prepaid POs (payment must be received first before your order ships).

Just mail in your purchase order with a check to:

ARK Therapeutic
PO Box 290310
Columbia, SC 29229

If you need a printable order form,  click here.

To print/download our W-9 form please  click here.

If possible, we highly recommend placing your order online, as it will be processed andship much much faster (most online orders are shipped within 1 business day and delivered within 3-5 days later).

When will I receive my order?

Most orders placed online before midnight EST ship next business day.

After your order ships, delivery to a US address is typically within 2-4 business days (as long as there aren’t any problems with the delivery address, extreme weather delays, etc.).

Expedited shipping methods are also available to most US addresses.  To see the rates + delivery dates:

1.  Add all of the products you’d like to your cart

2.  Click on View Cart (the green button at the top of the page)

3.  Then click on “Estimate Shipping” and fill in your address details

4.  Click on “Show UPS rates” to see expedited shipping options

If you need your order by a specific date, please email  info@arktherapeutic.com so we can let you know if it can get to you on time.

Delivery to international addresses (outside of the US) can vary, but is usually within 2-4 weeks

How much is shipping?

Shipping is a flat $5 to any US address.

Or if your order is over $99, it will ship for free to any US address!

For shipping outside of the US:

  1. Add all of the products you’d like to your basket
  2. Click on View Cart
  3. Click on the “Estimate Shipping” button to see shipping rates

What's your phone number to call?

Email (info@arktherapeutic.com) is the best way to reach us.  As a small family business, we wear many hats and are not always able to be at our desks.

But if you’d like to speak with someone and/or place your order over the phone, please call 803-438-9779.  If you get our voicemail, please leave a message so we can call you back.  You can also message us your phone number here and we will give you a call as soon as possible 🙂

We’re open Monday through Friday, 9am to 5pm EST except for holidays.

What's your strongest chewy?

Most of our chews come in 3 color-coded toughness levels:

  • Soft/standard for mild chewing / for those who like to chew on soft/malleable items (like fabric, gum, etc.).
  • Medium firm / XT (“Xtra Tough”) for moderate chewing.  This level is usually close to the firmness of one of those big pink erasers.
  • Super firm / XXT (“Xtra Xtra Tough”) – This option is very firm / fairly rigid, so it’s usually the longest lasting level for avid and/or aggressive chewing.

So for any shape, XXT is the strongest/toughest option for that shape.  No chew tool is indestructible, but these are pretty darn tough 🙂

Out of our chew necklaces, the Dino-Bite XXT is usually the longest lasting for avid chewing (it’s the thickest/widest), followed by the Super Star XXT.

And the longest lasting chew overall is the Y-Chew XXT.  It has 3 different extensions to chew on, which tends to more evenly distribute the wear.

As a heads up though – XXT is pretty tough / fairly rigid.  So we only recommend starting with XXT right off the bat if you know the user has very heavy intense oral sensory needs (if they can chew through tough items like legos), and/or if they like to chew on rigid items that don’t have much flex to them.

We’ve never had someone say “I don’t like this chew because it’s too soft.”  But from time to time someone will say “I don’t like this chew because it’s too hard.”  So when in doubt, we recommend starting with a softer option and then graduating to a tougher level down the road if necessary.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Curabitur pellentesque neque eget diam posuere porta. Quisque ut nulla at nunc vehicula lacinia. Proin adipiscing porta tellus, ut feugiat nibh adipiscing sit amet. In eu justo a felis faucibus ornare vel id metus. Vestibulum ante ipsum primis in faucibus orci luctus et ultrices posuere cubilia Curae; In eu libero ligula.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Curabitur pellentesque neque eget diam posuere porta. Quisque ut nulla at nunc vehicula lacinia. Proin adipiscing porta tellus, ut feugiat nibh adipiscing sit amet. In eu justo a felis faucibus ornare vel id metus. Vestibulum ante ipsum primis in faucibus orci luctus et ultrices posuere cubilia Curae; In eu libero ligula.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Curabitur pellentesque neque eget diam posuere porta. Quisque ut nulla at nunc vehicula lacinia. Proin adipiscing porta tellus, ut feugiat nibh adipiscing sit amet. In eu justo a felis faucibus ornare vel id metus. Vestibulum ante ipsum primis in faucibus orci luctus et ultrices posuere cubilia Curae; In eu libero ligula.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Curabitur pellentesque neque eget diam posuere porta. Quisque ut nulla at nunc vehicula lacinia. Proin adipiscing porta tellus, ut feugiat nibh adipiscing sit amet. In eu justo a felis faucibus ornare vel id metus. Vestibulum ante ipsum primis in faucibus orci luctus et ultrices posuere cubilia Curae; In eu libero ligula.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Curabitur pellentesque neque eget diam posuere porta. Quisque ut nulla at nunc vehicula lacinia. Proin adipiscing porta tellus, ut feugiat nibh adipiscing sit amet. In eu justo a felis faucibus ornare vel id metus. Vestibulum ante ipsum primis in faucibus orci luctus et ultrices posuere cubilia Curae; In eu libero ligula.